Author Archives: richard

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The 8 Steps of B2B Social Media Marketing

The concept of lead nurturing is now well publicized in B2B marketing circles and has had widespread adoption with the implementation of marketing automation vendors like Eloqua, Marketo and Genius. As a principle, lead nurturing essentially recognizes that in B2B buying cycles it is necessary to ‘nurture’ a lead through giving them content relevant to [...]

Facebook Credits, Places and Prizes

What might companies expect from the announcements about Facebook Credits and Places, and what could it mean for their marketing plans? Facebook Credits is a global virtual currency, designed to make it simpler for people to buy and sell products on the social network. Other networks have of course done the same thing, such as [...]

Why do we follow Companies on Social Media?

There has been some good research published over the last couple of months which looks into our motivations for following brands and organizations on various social media sites. The findings across different platforms are very similar. The infographic below breaks down the motivation for following companies on Twitter, and then digs down into the online [...]

Budgets for Social Media Marketing

It is time to start getting vocal. Most CMOs are wasting marketing dollars in 2010. There is massive mis-alignment between the marketing spend on different media channels, versus where people are actually spending their time. If marketing investment was aligned with where the eyeballs are going in today’s world, next years budgets would be turned on [...]

Agencies & the power of collaboration

Yesterday DMNews published an article about the major advertising holding companies all making moves into social media. WPP, Publicis and Interpublic, all have recently put in place plans for their own social media divisions, which is not surprising given how hot the topic is right now. No doubt this is a good thing for customers, [...]

Why viral promotions will eat Google's ad revenue

What is the best way to advertise your products and services? What are the best strategies for getting value out of your marketing dollars to drive customer acquisition and engagement? These are the questions marketers are tasked to resolve on an ongoing basis and in a dynamic and fluid market. Of course Google has been [...]